Question & Answer

Allows to query the knowledge base using a specific AI model.

The Knowledge Base model

Key	Type	Description
id	String	The unique identifier for the knowledge base which is given by Tiledesk.
name	String	The knowledge base name.
id_project	String	The unique identifier of the project
preview_settings	Object	The settings for the knowledge base preview
default	Boolean	Specify if the knowledge base is the default one

Ask the Knowledge Base

POST https://api.tiledesk.com/v3/:project_id/kb/qa

Allows to query the knowledge base using a specific AI model.

Path Parameters

Name	Type	Description
project_id	string	The Project Id is a unique code assigned to your project when you create it in Tiledesk.

Headers

Name	Type	Description
Authorization	string	Authorization token. Basic Auth or JWT

Request Body

Name	Type	Description
question	string	The question submitted
namespace	string	The id of the Knowledge Base in which to search for the answer
model	string	The model to use to generate the response (e.g. gpt-4o)
system_context	string	(Optional) The context to give to the AI ​​to shape its behavior in generating the response.
max_tokens	Number	The maximum number of tokens that can be consumed to generate the response
temperature	Number	defines creativity in generating responses (low values ​​determine more specific and predictable responses)
max_tokens	Number	The number of nearby chunks to use to generate the response

200

{
    "answer": "To create an AI assistant using OpenAI, you can follow these steps:\n\n1. **Visit OpenAI**: Navigate to the OpenAI website.\n2. **Access the API Section**:\n   - Go to ‘Products’, then select ‘API’.\n   - Log in and select ‘API’.\n3. **Navigate to Assistant Creation**:\n   - Ensure you are on the Dashboard.\n   - Click on ‘Assistant’ from the left sidebar menu.\n4. **Create the Assistant**:\n   - Click the green ‘Create’ button in the top right corner.\n   - Name your assistant and provide context in the ‘Instructions’ section to fine-tune its responses.\n5. **Select the Model**:\n   - For this example, you can use GPT-4o.\n6. **Handle File Formats**:\n   - If uploading a CSV file, use a Code interpreter.\n   - For PDF or text files, use the File Search feature.\n7. **Integrate with Tiledesk**:\n   - Copy the assistant ID.\n   - Go to the Tiledesk dashboard, click on the block where the ChatGPT Assistant is placed.\n   - In the right-side menu, paste the assistant ID into the “Assign GPT Assistant” field.\n\nIf you need",
    "success": true,
    "namespace": "66a897133eaa7f0013632c5b",
    "id": "66b6268722af86ab6a739cb6",
    "ids": [
        "66b6268722af86ab6a739cb6"
    ],
    "source": "https://gethelp.tiledesk.com/articles/create-an-ai-assistant-in-openai/",
    "sources": [
        "https://gethelp.tiledesk.com/articles/create-an-ai-assistant-in-openai/"
    ],
    "content_chunks": null,
    "prompt_token_size": 1185,
    "error_message": null,
    "chat_history_dict": {
        "0": {
            "question": "how can i create an AI assistant?",
            "answer": "To create an AI assistant using OpenAI, you can follow these steps:\n\n1. **Visit OpenAI**: Navigate to the OpenAI website.\n2. **Access the API Section**:\n   - Go to ‘Products’, then select ‘API’.\n   - Log in and select ‘API’.\n3. **Navigate to Assistant Creation**:\n   - Ensure you are on the Dashboard.\n   - Click on ‘Assistant’ from the left sidebar menu.\n4. **Create the Assistant**:\n   - Click the green ‘Create’ button in the top right corner.\n   - Name your assistant and provide context in the ‘Instructions’ section to fine-tune its responses.\n5. **Select the Model**:\n   - For this example, you can use GPT-4o.\n6. **Handle File Formats**:\n   - If uploading a CSV file, use a Code interpreter.\n   - For PDF or text files, use the File Search feature.\n7. **Integrate with Tiledesk**:\n   - Copy the assistant ID.\n   - Go to the Tiledesk dashboard, click on the block where the ChatGPT Assistant is placed.\n   - In the right-side menu, paste the assistant ID into the “Assign GPT Assistant” field.\n\nIf you need"
        }
    }
}

Example

curl -v -X GET -u [e-mail]:password -d {"question":"how can i create an AI assistant?","namespace":"66a897133eaa7f0013632c5b","model":"gpt-4o","temperature":0.7,"max_tokens":256,"top_k":4,"system_context":null} https://api.tiledesk.com/v3/63ad512e70d5ed0012ad6286/kb/qa

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