> For the complete documentation index, see [llms.txt](https://developer.tiledesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.tiledesk.com/apis.md).

# APIs

- [REST APIs](https://developer.tiledesk.com/apis/rest-api.md)
- [Introduction](https://developer.tiledesk.com/apis/rest-api/introduction.md)
- [Authentication](https://developer.tiledesk.com/apis/rest-api/authentication.md)
- [Requests](https://developer.tiledesk.com/apis/rest-api/requests.md)
- [Leads](https://developer.tiledesk.com/apis/rest-api/leads.md)
- [Messages](https://developer.tiledesk.com/apis/rest-api/messages.md)
- [Activities](https://developer.tiledesk.com/apis/rest-api/activities.md)
- [Projects](https://developer.tiledesk.com/apis/rest-api/projects.md)
- [Team](https://developer.tiledesk.com/apis/rest-api/team.md)
- [User](https://developer.tiledesk.com/apis/rest-api/user.md)
- [Analytics](https://developer.tiledesk.com/apis/rest-api/analytics.md)
- [Canned responses](https://developer.tiledesk.com/apis/rest-api/canned-response.md)
- [Tags](https://developer.tiledesk.com/apis/rest-api/tags.md)
- [Events](https://developer.tiledesk.com/apis/rest-api/events.md)
- [Jwt](https://developer.tiledesk.com/apis/rest-api/jwt.md)
- [Labels](https://developer.tiledesk.com/apis/rest-api/labels.md)
- [Files](https://developer.tiledesk.com/apis/rest-api/files.md)
- [Segments](https://developer.tiledesk.com/apis/rest-api/segments.md)
- [Chatbots](https://developer.tiledesk.com/apis/rest-api/bots.md)
- [Knowledge Bases](https://developer.tiledesk.com/apis/rest-api/knowledge-bases.md)
- [Knowledge Base](https://developer.tiledesk.com/apis/rest-api/knowledge-bases/kbs.md)
- [Contents](https://developer.tiledesk.com/apis/rest-api/knowledge-bases/contents.md)
- [Question & Answer](https://developer.tiledesk.com/apis/rest-api/knowledge-bases/qa.md)
- [Unanswered Questions](https://developer.tiledesk.com/apis/rest-api/knowledge-bases/unanswered.md)
- [Management Api](https://developer.tiledesk.com/apis/rest-api/management-api.md)
- [Departments](https://developer.tiledesk.com/apis/rest-api/management-api/departments.md)
- [Groups](https://developer.tiledesk.com/apis/rest-api/management-api/groups.md)
- [NodeJS SDK](https://developer.tiledesk.com/apis/nodejs.md)
- [Webhooks](https://developer.tiledesk.com/apis/webhooks.md)
- [Subscriptions](https://developer.tiledesk.com/apis/webhooks/subscriptions.md)
- [Conversation Messages APIs tips](https://developer.tiledesk.com/apis/get-messages-apis.md)
- [Realtime API](https://developer.tiledesk.com/apis/realtime-api.md)
- [JWT Authentication](https://developer.tiledesk.com/apis/authentication.md)
- [JWT Custom authentication Tutorial](https://developer.tiledesk.com/apis/authentication/jwt-auth-tutorial.md)
- [Tutorials](https://developer.tiledesk.com/apis/tutorials.md)
- [REST API](https://developer.tiledesk.com/apis/tutorials/rest-api.md)
- [Sending and receiving messages with Tiledesk APIs](https://developer.tiledesk.com/apis/tutorials/rest-api/sending-and-receiving-messages.md)
- [Import multiple messages into Tiledesk using REST APIs from third party app](https://developer.tiledesk.com/apis/tutorials/rest-api/import-multiple-messages.md)
- [Webhooks](https://developer.tiledesk.com/apis/tutorials/webhooks.md)
- [Custom Request assignment](https://developer.tiledesk.com/apis/tutorials/webhooks/custom-assignment-pooled.md)
- [Request transcript on close](https://developer.tiledesk.com/apis/tutorials/webhooks/get-transcript-on-close.md)