> For the complete documentation index, see [llms.txt](https://developer.tiledesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.tiledesk.com/architecture/multi-channel.md).

# Multi Channel Message Flow

![tiledesk-multi-channel 001](https://user-images.githubusercontent.com/9378770/105201568-53b05900-5b41-11eb-9aee-b8a8de7eacf6.jpeg)