Widget

• ​Web SDK​

• ​Widget Authentication​

• Advanced

  • ​Preset the Widget on a specific Department​

  • ​Authentication Flow​

APIs

• ​REST API​

  • ​Introduction​

  • ​Authentication​

  • ​Requests​

  • ​Leads​

  • ​Messages​

  • ​Activities​

  • ​Projects​

  • ​Team​

  • ​User​

  • ​Analytics​

  • ​Canned responses​

  • ​Tags​

  • ​Events​

  • ​Jwt​

  • ​Chat Bots​

    • ​Bots​

    • ​Faq​

  • ​Management Api​

    • ​Departments​

    • ​Groups​

• ​Webhooks​

  • ​Subscriptions​

• ​Realtime API​

• ​JWT Authentication​

• ​Tutorials​

  • Chatbot

    • ​Hello World tutorial for external chatbots integration​

    • DialogFlow

      • ​Generate Dialgoflow Google Credentials file​

      • ​Dialogflow Tutorial 1 - Dialogflow as external chatbot​

      • ​Dialogflow Tutorial 2 - Buttons and images​

      • ​Dialogflow Tutorial 3 - Automatic human handoff with fallback intent​

      • ​Dialogflow Tutorial 4 - Explicit Human handoff with user intent

      • ​Dialogflow Tutorial 5 - Gracefully handling operating hours during handoff

    • Rasa

      • ​Rasa Tutorial 1 - Rasa as external chatbot​

  • Integration

    • ​Whatsapp example integration app with Twilio​

    • ​Facebook Messenger example integration app​

  • API

    • ​Sending and receiving messages with Tiledesk APIs​

Mobile SDK

• ​Integrate Widget for Android with WebView​

• ​Integrate Widget for iOS with WKWebView​

Architecture

• ​Architecture overview​

• ​Bot Design diagram​

ChatBot

• ​Integrate your ChatBot​

Installation

• ​Installation​

• ​Running Tiledesk with Docker Compose​

• ​Running Tiledesk with Kubernetes using Helm​

• ​Running Tiledesk from Source Code​

• ​Chat21 Installation​

  • ​Chat21 with Firebase engine​

    • ​Create a Firebase project​

    • Appendices

      • ​Detailed Chat21 Cloud Functions installation​

  • Chat21 native (Cooming soon)

• ​Open the firewall ports​

• ​Choosing Hardware​

Configuration

• ​Email parameters and templates configuration​

Guide

• ​What is a Lead​

• ​Anonymous vs Authenticated User​

• ​Manage a project​