Chat21 channel configuration

Tiledesk uses Chat21 as messaging platform. Refer to Architecture overview to undestand the product's modules. In detail the tiledesk-server component uses Chat21 channel for sending chat messages, creating groups, etc.
So in order to correctly configure your Tiledesk installation you MUST configure the following properties:
FIREBASE_PRIVATE_KEY. You can get it here. It is in the form: -----BEGIN PRIVATE KEY-----\ABCD78261TGV...HGAGBA82727\n-----END PRIVATE KEY-----\n. More info about firebase private key here.
FIREBASE_CLIENT_EMAIL. You can get it here. It is in the form: firebase-adminsdk-******@************.iam.gserviceaccount.com
FIREBASE_PROJECT_ID. Get it here. 
FIREBASE_APIKEY. Get it here.
FIREBASE_AUTHDOMAIN. Get it here. It is in the form: CHANGEIT.firebaseapp.com
FIREBASE_DATABASEURL. Get it here. It is in the form: https://CHANGEIT.firebaseio.com
FIREBASE_STORAGEBUCKET. You can find it here. It is in the form: CHANGEIT.appspot.com
FIREBASE_MESSAGINGSENDERID. Get it here. A unique numerical value created when you create your Firebase project, available in the Cloud Messaging tab of the Firebase console Settings pane. 
CHAT21_ENABLED. Enable Chat21 channel with true value. 
FIREBASE_APP_ID. Get it here.
CHAT21_URL. Get it here. It is in the form: https://mytiledeskinstallation87.cloudfunctions.net
CHAT21_ENGINE. Enter the default value firebase
CHAT21_APPID. Enter the default value tilechat
CHAT21_ADMIN_TOKEN. The Chat21 admin token. The default value is chat21-secret-orgAa,. See here to change it.
You can find other information regarding the env variable here: https://github.com/Tiledesk/tiledesk-server/blob/master/.env.sample​

Open the firewall ports

Next - Configuration

Email parameters and templates configuration

Last modified 1yr ago

Copy link