Modules overview

​Chat21 is a messaging engine with a multi platform SDKs: native iOS and Android mobile SDKs and Web SDKs.

Widget, Web Chat and Native mobile apps are Chat21 modules. Chat21 relies on Google Firebase as the backend database.

Chat21 communicates with Tiledesk through webhooks. When a Chat21 event occurs - a new message arrives, a new member join a group, etc - a new Event is created and notified to Tiledesk Server. Chat21 then makes an HTTP POST request to send the Event to the Tiledesk webhook endpoint .

Components overview

Components list

Core

• ​Tiledesk Server

• ​Chat21 Cloud Functions​

• ​Tiledesk Dashboard​

Clients

• ​Chat21 Web Widget​

• ​Chat21 Ionic Web App​

Mobile apps

• ​Tiledesk Android app​

• ​Tiledesk iOS app​

Mobile SDKs

• ​Android SDK​

• ​iOS SDK​

GitHub Projects Pages

• ​Tiledesk project​

• ​Chat21 project​