Analytics

You can use the API to get the analytics data.

get
Get the average waiting time

https://api.tiledesk.com/v2/:project_id/analytics/requests/waiting
This is calculated over the last 30 days. You can change this value using "last" parameter.
Request
Response
Request
Path Parameters
project_id
required
string
the Project Id is a unique code assigned to your project when you create it in Tiledesk.
Headers
Authorization
required
string
authorization token. Basic Auth or JWT
Response
200: OK
....