You can use the API to get or set event information.
The unique identifier for the event which is given by Tiledesk.
The event name. You can find the standard Tiledesk events here
The user who creates the event.
The custom attributes which are set for the event.
The time (ISO-8601 date string) when the event was created.
The time (ISO-8601 date string) when the event was updated.
The unique identifier of the row creator
The unique identifier of the project
event.emit.EVENT_NAMEto correctly identify your custom event. You can find the standard Tiledesk events here