# Conversation Messages APIs tips

Discover how to get conversation messages using APIs. Real time synch is supported through webhooks

## Messages REST APIs

You can use the following APIs to get all messages relative to a conversation:

<https://developer.tiledesk.com/apis/rest-api/messages#get-the-messages-of-a-request-by-id>

You will get all the conversation messages.

> NOTE: You must remove all the messages where sender: “system” (highlighted below) if you only need messages from end-users/humans/chatbot

![](https://github-production-user-asset-6210df.s3.amazonaws.com/32564846/303445718-0d941d21-38f2-4b36-adb6-f67e5d38c5b7.png?X-Amz-Algorithm=AWS4-HMAC-SHA256\&X-Amz-Credential=AKIAVCODYLSA53PQK4ZA%2F20240208%2Fus-east-1%2Fs3%2Faws4_request\&X-Amz-Date=20240208T183915Z\&X-Amz-Expires=300\&X-Amz-Signature=e3c8ad2b2e8e76a3d7bab4474ccab01fadbe515afea5ecf2770513440224f3b3\&X-Amz-SignedHeaders=host\&actor_id=32564846\&key_id=0\&repo_id=142124434)

If you need only the attributes setup during the conversation you can use the following endpoint:

<https://api.tiledesk.com/v3/modules/tilebot/ext/parameters/requests/**REQUEST-ID>\*\*

Set in “Authentication” header’s field the JWT token of an Admin teammate of the project as in the following Postman example:

![](https://github-production-user-asset-6210df.s3.amazonaws.com/32564846/303435147-04791c6a-ae0d-45db-989d-b9373642e7b7.png?X-Amz-Algorithm=AWS4-HMAC-SHA256\&X-Amz-Credential=AKIAVCODYLSA53PQK4ZA%2F20240208%2Fus-east-1%2Fs3%2Faws4_request\&X-Amz-Date=20240208T184001Z\&X-Amz-Expires=300\&X-Amz-Signature=6c68e28d7da6f23e5384a3e0175908d9ebfb36d501b7222f771946a4a62939e2\&X-Amz-SignedHeaders=host\&actor_id=32564846\&key_id=0\&repo_id=142124434)

## Real-time messages

You can also get messages in real-time (for synchronisation purposes) configuring the provided Webhook event “Message.create” in *Project-> Developer zone*

![](https://github-production-user-asset-6210df.s3.amazonaws.com/32564846/303435371-41c4bc70-950a-4c3c-a657-b0ae20bce4bf.png?X-Amz-Algorithm=AWS4-HMAC-SHA256\&X-Amz-Credential=AKIAVCODYLSA53PQK4ZA%2F20240208%2Fus-east-1%2Fs3%2Faws4_request\&X-Amz-Date=20240208T184024Z\&X-Amz-Expires=300\&X-Amz-Signature=1d99be02d4777afc1b21f2231d4cd9fbb965634c06da3f948d0becf44c0a5bc0\&X-Amz-SignedHeaders=host\&actor_id=32564846\&key_id=0\&repo_id=142124434)