> For the complete documentation index, see [llms.txt](https://developer.tiledesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.tiledesk.com/apps/external-channels-integration-flow.md).

# External Channels integration flow diagram

## Twilio Whatsapp Example

![image](https://user-images.githubusercontent.com/9378770/122037987-6e77b880-cdd5-11eb-81e1-4c1f266f637b.png)