Canned responses
You can use the API to get or set canned response information.
The Canned respose model
Key | Type | Description |
|---|---|---|
id | String | The unique identifier for the canned respose which is given by Tiledesk. |
title | String | The canned respose title. |
text | String | The canned respose content |
attributes | Object | The custom attributes which are set for the canned respose. |
createdAt | String | The time (ISO-8601 date string) when the canned respose was created. |
updatedAt | String | The time (ISO-8601 date string) when the canned respose was updated. |
createdBy | String | The unique identifier of the row creator |
id_project | String | The unique identifier of the project |
get
https://api.tiledesk.com/v2
/:project_id/canned
Get all canned responses
get
https://api.tiledesk.com/v2
/:project_id/canned/:id
Get a canned respose by id
post
https://api.tiledesk.com/v2
/:project_id/canned
Create a new canned response
put
https://api.tiledesk.com/v2
/:project_id/canned/:id
Update a canned response by id
delete
https://api.tiledesk.com/v2
/:project_id/canned/:id
Delete a canned response by id
Last modified 3mo ago