Authentication

Authentication with email and password

POST https://api.tiledesk.com/v3/auth/signin

Allows to authenticate an agent using email and password.

Headers

Name	Type	Description
Content-Type	string	use "application/json" value

Request Body

Name	Type	Description
email	string	the user email address
password	string	the user password

200

{
   "success":true,
   "token":"JWT  XYZ",
   "user":{
      "_id":"5ab11c6b83dc240014d46095",
      "email":"[e-mail]"
   }

Anonymous authentication for a user

POST https://api.tiledesk.com/v3/auth/signinAnonymously

Allows a user to authenticate anonymously on the system.

Headers

Name	Type	Description
Content-Type	string	use "application/json" value

Request Body

Name	Type	Description
id_project	string	the project to which the user belongs
firstname	string	the user firstname
lastname	string	the user password
email	string	the user email
attributes	object	the user custom attributes

200

{
   "success":true,
   "token":"JWT XYZ",
   "user":{
      "_id":"5e25944ecf6bcc00178e75fa",
      "email":"[e-mail]",
      "emailverified":false,
      "createdAt":"2020-01-20T11:51:42.115Z",
      "updatedAt":"2020-01-20T11:51:42.115Z",
      "__v":0
   }
}

Custom authentication for a user

POST https://api.tiledesk.com/v3/auth/signinWithCustomToken

Allows to authenticate with a custom JWT token.

Headers

Name	Type	Description
Authorization	string	Custom JWT Authorization token.

200

{
   "success":true,
   "token":"JWT eyJ0eXYZ",
   "user": {
     "_id":"123456",
     "firstname":"Andrea",
     "lastname":"Leo",
     "email":"[e-mail]",
     "code":"123456",
     "sub":"userexternal",
     "aud":"https://tiledesk.com/projects/5ec688ed13400f0012c2edd1",
     "iat":1598865103,
     "exp":1598865223
  }
}

Example:

curl 'https://api.tiledesk.com/v3/auth/signinWithCustomToken' \
  -X 'POST' \
  -H 'authorization: JWT eyJ0eXAiOiJKVXYZZ....ZZZZZ'

You can find here How to Generate a Custom Authentication Token