Analytics
Last updated
Last updated
You can use the API to get the analytics data.
GET https://api.tiledesk.com/v3/:project_id/analytics/requests/waiting
This is calculated over the last 30 days.
| Name | Type | Description |
|---|---|---|
| Name | Type | Description |
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GET https://api.tiledesk.com/v3/:project_id/analytics/requests/waiting/day/last
| Name | Type | Description |
|---|---|---|
| Name | Type | Description |
|---|---|---|
GET https://api.tiledesk.com/v3/:project_id/analytics/requests/count
GET https://api.tiledesk.com/v3/:project_id/analytics/requests/aggregate/status
With this endpoint you can get how many assigned, unassigned and archived conversations do you have.
GET https://api.tiledesk.com/v3/:project_id/analytics/requests/aggregate/day
GET https://api.tiledesk.com/v3/:project_id/analytics/requests/aggregate/month
GET https://api.tiledesk.com/v3/:project_id/analytics/requests/aggregate/week
GET https://api.tiledesk.com/v3/:project_id/analytics/requests/aggregate/hours
GET https://api.tiledesk.com/v3/:project_id/analytics/requests/duration
GET https://api.tiledesk.com/v3/:project_id/analytics/requests/duration
GET https://api.tiledesk.com/v3/:project_id/analytics/requests/satisfaction
GET https://api.tiledesk.com/v3/:project_id/analytics/requests/hasBot/count
GET https://api.tiledesk.com/v3/:project_id/analytics/messages/count
GET https://api.tiledesk.com/v3/:project_id/analytics/messages/aggregate/day
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project_id
string
the Project Id is a unique code assigned to your project when you create it in Tiledesk.
Authorization
string
Authorization token. Basic Auth or JWT. Minumun role: admin
project_id
string
the Project Id is a unique code assigned to your project when you create it in Tiledesk.
Authorization
string
Authorization token. Basic Auth or JWT. Minumun role: admin
project_id
string
the Project Id is a unique code assigned to your project when you create it in Tiledesk.
Authorization
string
Authorization token. Basic Auth or JWT. Minumun role: admin
project_id
string
the Project Id is a unique code assigned to your project when you create it in Tiledesk.
Authorization
string
Authorization token. Basic Auth or JWT. Minumun role: admin
project_id
string
the Project Id is a unique code assigned to your project when you create it in Tiledesk.
Authorization
string
Authorization token. Basic Auth or JWT. Minumun role: admin
project_id
string
the Project Id is a unique code assigned to your project when you create it in Tiledesk.
Authorization
string
Authorization token. Basic Auth or JWT. Minumun role: admin
project_id
string
the Project Id is a unique code assigned to your project when you create it in Tiledesk.
Authorization
string
Authorization token. Basic Auth or JWT. Minumun role: admin
project_id
string
the Project Id is a unique code assigned to your project when you create it in Tiledesk.
Authorization
string
Authorization token. Basic Auth or JWT. Minumun role: admin
project_id
string
the Project Id is a unique code assigned to your project when you create it in Tiledesk.
Authorization
string
Authorization token. Basic Auth or JWT. Minumun role: admin
project_id
string
the Project Id is a unique code assigned to your project when you create it in Tiledesk.
Authorization
string
Authorization token. Basic Auth or JWT. Minumun role: admin
project_id
string
the Project Id is a unique code assigned to your project when you create it in Tiledesk.
Authorization
string
Authorization token. Basic Auth or JWT. Minumun role: admin
project_id
string
the Project Id is a unique code assigned to your project when you create it in Tiledesk.
Authorization
string
Authorization token. Basic Auth or JWT. Minumun role: admin
project_id
string
the Project Id is a unique code assigned to your project when you create it in Tiledesk.
Authorization
string
Authorization token. Basic Auth or JWT. Minumun role: admin
project_id
string
the Project Id is a unique code assigned to your project when you create it in Tiledesk.
Authorization
string
Authorization token. Basic Auth or JWT. Minumun role: admin